This article applies to any email addresses you have asked me to set up in your Interact web hosting account.
You should only make changes to your email applications if:
Jump down to the information you need:
These screenshots show the process step by step in Outlook 2013/2016 on a Windows computer. Different email applications (and even different versions of Outlook) may have a slightly different process. There's more detail about these settings in the remainder of the article below.
Note that you need to have Outlook installed on your computer before you start. Outlook is now usually paid for as a subscription service on a per-user basis - see the Office 365 website for more information.
The "Manual setup" described here is not the simplest approach in Outlook, but it allows you to set everything correctly first time. Using the simpler "Auto Account setup" sometimes works fine, but sometimes does not! In which case, you have to spend more time amending the account you've created.
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Alternative ways of accessing the advanced settings in Outlook:
These screenshots show the process step by step in Mail, the free Windows app. Different versions of Mail may look slightly different. There's more detail about these settings in the remainder of the article below.
Mail Figure 1:
Mail Figure 2: If this is the first time you've opened the Mail app, you’ll see a Welcome page. Select "Add account" to get started. And then jump to Mail Figure 5.
Mail Figure 3: Alternatively, if you've used the Mail app before, at the bottom of the left navigation pane, select Settings (the cog icon), and then choose "Manage Accounts".
Mail Figure 4: Select "Add account".
Mail Figure 5:
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Mail Figure 7:
Mail should apply the correct settings automatically. But if this hasn't worked, please contact us for further advice.
Some email applications may be able to automatically detect most of the settings, and you may only need to:
Authentication is required for IMAP, POP3, and SMTP.
For SMTP authentication:
NB If using Microsoft Outlook:
I recommend using IMAP and connecting via SSL/TLS because:
IMAP offers you some benefits if you want to access your email on more than one device (eg desktop, laptop, tablet and smartphone). If you are using more than one device, you will probably want to set everything up so that if you delete emails on one device, they are automatically deleted from all your devices. So, if you are out of the office and collecting email on your smartphone and you delete some emails, you don't have to read the same emails again when you next access your email on your office computer.
To be able to delete mail on any device and synchronise the deletions to other devices:
Other devices or other email applications may have slightly different settings that you need to configure - hopefully, the above examples illustrate the general approach.
With this approach, you can delete old emails if the mailbox is getting too full, and they will be deleted off the server. And you can delete emails using any of your devices (smartphone, computer etc).
NB A possible downside of using IMAP, is that if you have several different email addresses and you use Microsoft Outlook, the different addresses will each end up having its own Inbox. With POP3, Outlook can put all your email addresses into the same Inbox.
You should set up anti-virus protection and ensure that it is kept up to date (Interact cannot take responsibility for clients’ virus protection).